Our Sales Team at Cimbali Group: Learning the Secrets of Professional Coffee Machines
Staff training is vital for any company to stay ahead, remain competent, and be competitive.
Recently, Marziali Caffè's sales team attended a professional course at Cimbali Group, guided by Alessandro Giammatteo, a respected trainer authorized by SCA and Cimbali Group. They delved into the intricacies of advanced coffee machines, equipping them with the expertise to provide customers with informed advice and expert advice and detailed information for top-notch coffee service.
During the course, the team covered the essential 5 Ms (Miscela - blend, Macinadosatore - grinder-doser), Macchina - machine, Manutenzione - maintenance, and Mano - hand), which elevates a barista into a true expert. These elements are crucial for preparing exceptional espresso, cappuccino, or latte macchiato. Understanding the parameters of an espresso machine and learning to use various equipment effectively is paramount.
With this advanced training, our customers, who already enjoy our premium Marziali caffè, can now achieve optimal results by using their equipment to its fullest potential.